Terms and Conditions
1. Introduction
1.1 These Terms and Conditions ("Terms") govern the use of the Innovativeglow website (https://www.innovativeglowshop.com/) and the purchase of products from the website.
1.2 By using the website and/or purchasing products from the website, you agree to be bound these Terms.
2. Definitions
2.1 "We", "us", and "our" refer to Innovativeglow.
2.2 "You" and "your" refer to the user of the website and/or the purchaser of products from the website.
3. Use of the Website
3.1 You must be at least 18 years old to use the website.
3.2 You must provide accurate and complete information when creating an account or making a purchase.
3.3 You are responsible for maintaining the confidentiality of your account and password.
4. Orders and Payment
4.1 All orders are subject to availability and acceptance us.
4.2 We reserve the right to cancel or modify any order without notice.
4.3 Payment must be made in full at the time of order.
5. Prices and Taxes
5.1 Prices are inclusive of applicable taxes.
5.2 Prices are subject to change without notice.
6. Delivery and Shipping
6.1 Delivery will be made to the address specified you.
6.2 We will use reasonable endeavors to deliver products within the estimated delivery time.
6.3 Delivery times and dates are estimates only.
7. Payment
7.1 payment shall be accepted via PayPal and credit/debit card
8. Intellectual Property
8.1 All intellectual property rights in the website and its contents are owned us.
8.2 You must not reproduce, modify, or distribute any content from the website without our prior written consent.
9. Limitation of Liability
9.1 We will not be liable for any losses or damages arising from the use of the website or the purchase of products.
9.2 Our liability for any claim will be limited to the amount paid you for the relevant product.
10. Governing Law and Jurisdiction
10.1 These Terms will be governed and construed in accordance with the laws of the United States of America.
10.2 Any disputes arising out of these Terms will be resolved through arbitration in accordance with the Arbitration.
11. Changes to Terms
11.1 We reserve the right to modify these Terms at any time.
11.2 Any changes will be effective immediately upon posting on the website.
12. Contact Us
12.1 If you have any questions or concerns, please contact us at help@innovativeglowshop.com.
Return and Refund Policy
1. Returns
1.1 You may return products within 3 days of delivery.
1.2 Products must be in their original condition and packaging when returning.
2. Refunds
2.1 Refunds will be made in the original payment method if a refund is made within 3 days starting from when it was received.
3. Damaged or Defective Products
3.1 If you receive damaged or defective products, please contact us within 3 days of delivery.
3.2 We will replace or refund damaged or defective products.
Shipping Policy
1. Delivery Areas
1.1 We deliver to all states in United States
2. Delivery Times
2.1 Delivery times are estimates only.
2.2 We will use reasonable endeavors to deliver products within 3-5 working days.
3. Shipping Costs
3.1 Shipping costs will be calculated based on the weight and dimensions of the products. 3.2 Shipping costs will be displayed at checkout.
Privacy Policy
1. Collection of Personal Information
1.1 We collect personal information from you when you create an account, make a purchase, or contact us.
1.2 Personal information includes your name, email address, phone number, and shipping address.
2. Use of Personal Information
2.1 We use personal information to process orders, deliver products, and provide customer service.
2.2 We may also use personal information to send marketing emails and newsletters.
3. Protection of Personal Information
3.1 We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, and destruction.
3.2 We use a secure socket layer.
